Frequently Asked Questions
Check out some of our most commonly asked questions about obtaining your Medical Marijuana Card, Medical Marijuana Products and the Ohio laws surrounding Medical Marijuana. If your questions aren’t answered please don’t hesitate to…
In order to qualify, you will need to submit a photo of your Ohio ID and medical records or a note from your doctor verifying that you have been diagnosed with one of the 21 qualifying conditions in the state of Ohio. You can find the conditions LOCATED HERE on our website.
You must be a resident of Ohio in order to qualify for Ohio’s medical marijuana program. If you are out of state, you will need to find a program within your state. If you are a resident of Ohio and do not have an Ohio driver’s license or ID, you can provide a US Passport with two proofs of Ohio residency (ex. utility bill, bank statement) as an alternative. Keep in mind that if you choose to use your passport, you will need to bring your passport and the two proofs of residency with you every time you go to the dispensary. If you have just changed your Ohio residency and are waiting for your physical Ohio ID to come in the mail, we can accept your temporary paper ID from the Ohio BMV.
You will need to either submit a note from your physician (MD or DO) or medical records verifying your qualifying condition(s). Documents can be faxed directly to us at (614) 388-9344. If you have online access to your records, call or text us at (614) 437-8382 so we can walk you through the process of sharing your records with us.
We can email you a medical records release form to securely complete online. Once complete, we will fax it to your doctor to request records on your behalf. If you require one of these forms, let us know by leaving a note when you schedule online, or texting your first and last name + email address that we can send the form to at (614) 437-8382. You can also email us requesting a form at email@example.com.
New patient consultations are $229 and renewal consultations are $149 for a full 360 day recommendation upon approval. All patients are responsible for paying the annual $50 state fee to activate or renew their medical marijuana cards unless they’ve opted for assisted registration (additional $50 fee). Email instructions to pay the state fee will follow after the appointment once the patient has been approved. If not approved, we issue a FULL refund per the consultation fee.
If your income is limited, please call/text (614) 437-8382 or email firstname.lastname@example.org to discuss if you qualify for one of our payment plans. We work to make this program affordable and accessible to patients in need!
By now, you should have already submitted your Ohio ID and medical records (or completed a medical records release form). The doctor will text a link to your smartphone once they are ready for you. Simply tap the link to enter the video call! They do NOT send the link in advance. Once you have completed your appointment and been approved, you will receive email instructions on how to complete the registration process, pay your state activation fee, and download or print your MMJ card!
You are not limited to what products you can buy, only how much you can buy. The state of Ohio limits each patient to purchasing a 45 day supply at a time. When you are inside the dispensaries, the workers will let you know which products are worth how many days. Every 45 days, your product days will “restart” until your full 360 day recommendation is up. Days do NOT roll over.
Medical marijuana will be subjective for each patient. Our doctors recommend keeping a journal and logging which product you’re consuming, how much of it you’re consuming, and even what time of the day you are consuming it. We recommend starting at small doses and working your way up as needed. Keep in mind that some products will have longer onset times than others, patience is key!
There are two separate components to your medical marijauana card: the doctor’s recommendation and the card itself. The doctor’s recommendation acts as the prescription on your MMJ card and is good for exactly 360 days. The medical marijuana card is the holder for your prescription and will always round out to the end of the month that you activated it in. You must have BOTH an active recommendation and active medical marijuana card in order to gain access to the dispensary. If your recommendation expires, you will need to schedule a renewal consultation with one of our doctors.
You will need to renew your recommendation and card once a year. Your recommendation will typically expire before your card because it is good for 360 days exactly. You do NOT pay any penalty for letting your recommendation or card expire. Once you have had your Ohio Medical Marijuana Card, you will always be considered a renewing patient! To schedule a renewal consultation to obtain a new recommendation, you can select a time slot for your telemedicine appointment online. We will email you instructions on how to pay the annual state fee to renew your MMJ card itself once you’ve been approved for your new recommendation!
There are discounts available for those who are Veterans or Indigent status. If you are a Veteran, you will need to submit either your Veteran ID or DD214 showing the character of discharge. If you are of Indigent status, you will need to submit proof of monthly disability income for the current year.
You will go to www.ohiomedicalmarijuanaregistry.com and log in using your FULL email address as your username. If you do not know your password, there will be an option to email yourself a password reset link by clicking RESET PASSWORD. Here, you can view the details of your recommendation, your recommendation expiration date, your MMJ card expiration date, and your product fill periods.
Each patient is allowed to have up to two caregivers that can go into Ohio dispensaries and purchase medical marijuana products on their behalf. Please email us at email@example.com to request caregiver registration information.
Medical Marijuana Resources
Releaf Health Locations
Please note: All consultations are done via telemedicine calls. We do not do in-person consultations. If you have questions about the process or telemedicine calls, please check out our FAQ here.
1201 Dublin Rd #172 Columbus, OH 43215
CALL/ TEXT: (614) 437-8382
FAX: (614) 388-9344
Love the entire staff! Everyone is super friendly and helpful. They will help you with everything from obtaining medical records to support in getting your card to dispensary information to payment plans! I have been going here for over 3 years and each time has been quick, easy, hassle free and convenient! Would definitely recommend!
3150 El Camino Dr Springfield, OH 45503
CALL/ TEXT: (614) 437-8382
FAX: (614) 388-9344
I have been a patient of this clinic since they opened and I have never had any problems! They are prompt, organized and they follow up in a timely manner! Everyone I have spoken to on the phone has been kind and courteous, the customer service is just amazing. Highly recommend